This is an English translation of the Polish original. In case of any discrepancies, the Polish version shall prevail.
These Terms and Conditions set out the rules for using the Semano website and the terms on which marketing services are provided by Semano Dominik Bartoszek, based in Gliwice.
§1 Company details
- Business name: Semano Dominik Bartoszek
- Address: Witkiewicza 41/10, 44-102 Gliwice
- NIP (Tax ID): 6312705972
- E-mail address: kontakt@semano.pl
- Website: https://semano.pl
§2 Definitions
- Service Provider – Semano Dominik Bartoszek, NIP (Tax ID): 6312705972.
- Client – a natural person conducting business activity, a legal person or an organisational unit without legal personality which has concluded or intends to conclude an agreement with the Service Provider.
- Services – marketing services provided by the Service Provider, in particular: SEO, Google Ads campaigns, website development, content marketing, marketing automation and marketing audits.
- Agreement – an agreement for the provision of services concluded between the Service Provider and the Client.
- Website – the website operating at https://semano.pl.
§3 Scope of services
The Service Provider provides the following services:
- SEO – search engine optimisation of websites, technical optimisation, building organic visibility.
- Google Ads – creating, managing and optimising paid advertising campaigns on the Google network.
- Websites – designing and implementing conversion-optimised websites.
- Content Marketing – creating and distributing marketing content (articles, case studies, sales materials).
- AI Automation – implementing chatbots, automated follow-ups, CRM integrations and processes based on artificial intelligence.
- Marketing Audit – a comprehensive review of the Client’s marketing activities, with recommendations and an action plan.
§4 Conclusion of the agreement
An agreement for the provision of services is concluded on the basis of individual arrangements between the Service Provider and the Client, confirmed in writing (by e-mail or in a contract document).
Cooperation commences once the Client has accepted an offer or agreement presented by the Service Provider, setting out the scope of work and the fee.
The Service Provider reserves the right to refuse to conclude an agreement without giving reasons.
§5 Terms of cooperation
- Services are provided on the basis of monthly or project-based agreements, the detailed terms of which are agreed individually in each case.
- The standard billing period is one calendar month.
- The agreement may be terminated by either party with one month’s notice, effective at the end of the billing month.
- Advertising campaigns (Google Ads) are run on the Client’s account. The Client retains full access to the campaign data and history throughout the cooperation and after it ends.
- The Client undertakes to provide the Service Provider with access to the necessary accounts and tools (Google Analytics, Search Console, Google Ads) within the time agreed when the agreement is concluded.
§6 Fees and payments
- The fee for the services is set out in the agreement or in the offer accepted by the Client.
- Invoices are issued at the beginning of each billing period or in accordance with the schedule set out in the agreement.
- The payment term is 14 days from the invoice date, unless the parties agree otherwise.
- In the event of late payment, the Service Provider is entitled to charge statutory interest for late payment.
- Advertising budgets (Google Ads) are separate from the Service Provider’s fee and are managed by the Client directly in the Client’s own advertising account.
§7 Obligations of the Service Provider
- Providing the services with due care, in line with current knowledge and industry best practice.
- Reporting results regularly — at least once a month — in a form agreed with the Client.
- Informing the Client of any significant changes, risks or opportunities affecting the delivery of the services.
- Keeping the Client’s information confidential and protecting access credentials.
- Running advertising campaigns solely on the Client’s account, without any transfer of data ownership.
§8 Obligations of the Client
- Providing, in a timely manner, the materials, information and approvals necessary to deliver the services.
- Devoting approximately 2–3 hours per month to the cooperation (approving materials, discussing the report).
- Paying amounts due for the services provided on time.
- Informing the Service Provider of changes affecting the delivery of the services (changes to offers, price lists or business activity).
- Providing the Service Provider with access to the necessary accounts and tools within the agreed time.
§9 Timeframes and results
The Service Provider does not guarantee that any specific positions in search results or any specific volume of organic traffic will be achieved, owing to the changing algorithms of search engines.
Indicative timeframes for individual services:
- Google Ads – first data after 2–4 weeks, full optimisation after 6–8 weeks.
- SEO – first results after 6–10 weeks, clear growth after 3–6 months of regular work.
- Automation – results visible from the first week of implementation.
- Websites – the completion date is agreed individually in the project agreement.
§10 Liability
The Service Provider shall not be liable for:
- Changes to the algorithms of search engines or advertising platforms affecting campaign results.
- The consequences of the Client’s actions that are contrary to the Service Provider’s recommendations.
- Delays resulting from the Client’s failure to provide materials or approvals on time.
- Interruptions in the operation of external platforms and tools (Google Ads, Google Analytics, etc.).
The Service Provider’s liability for non-performance or improper performance of the agreement is limited to the amount of the net fee for the month in which the event giving rise to the claim occurred.
§11 Confidentiality
Both parties undertake to keep confidential all commercial, technical and organisational information obtained in the course of the cooperation which is not publicly available.
The confidentiality obligation applies for the term of the agreement and for 3 years after its termination.
§12 Copyright
Upon payment of the fee, the Service Provider transfers to the Client the author’s economic rights (autorskie prawa majątkowe) to the materials created on the Client’s commission (texts, website designs, advertising creatives), to the extent necessary to use those materials for their intended purpose.
Tools, scripts and technical solutions developed by the Service Provider which constitute its intellectual property remain the property of the Service Provider, unless the agreement provides otherwise.
§13 Termination of the agreement
- Either party may terminate the agreement with one month’s notice, effective at the end of the billing month.
- The Service Provider may terminate the agreement with immediate effect in the event of a gross breach of the terms of the agreement by the Client, including non-payment exceeding 30 days.
- After the cooperation ends, the Client retains full access to the campaign data and history in its advertising accounts.
§14 Amendments to the Terms and Conditions
The Service Provider reserves the right to amend these Terms and Conditions. Clients will be notified of any amendments by e-mail at least 14 days in advance. Continued use of the services after that date constitutes acceptance of the new terms.
§15 Final provisions
- These Terms and Conditions come into force on the date of their publication on semano.pl.
- Matters not governed by these Terms and Conditions are subject to the provisions of Polish law, in particular the Civil Code (Kodeks cywilny).
- The parties will endeavour to resolve any disputes arising from agreements concluded on the basis of these Terms and Conditions amicably. Failing agreement, disputes will be settled by the court having jurisdiction for the place of the Service Provider’s registered office.
- Any questions concerning these Terms and Conditions should be sent to: kontakt@semano.pl